Since 2004, I’ve been teaching and sharing my perspective on the realities of operating and scaling a client-services line of business, whether purely advisory, purely executional, or am amalgam of both. My articles have been ready by thousands of client-services founders and leaders.
The age-old battle of technical vendor vs. non-technical client need not be a battle at all. Learn the 3 keys to keeping the peace.
12 important lessons to help freelancers and agency founders have a good business AND a good quality of life.
There's more to a project schedule than you might think. Are you making any of these common assumptions and errors of scheduling?
We've all had bad projects; it's part of business. But how can you predict - and avoid - those projects ahead of time?
We're not doing clients any favors when we give a ballpark estimate. In fact, we might be setting them - and ourselves - up for failure.
Success is not a zero sum game; adjust your thinking and improve your professional quality of life with a new perspective.
Your attention is finite, and so is your energy. Are you spending yours in ways that are beneficial to your life and career?
RJ McCollum and I sit down to talk about running consultancies and de-escalating difficult client situations.
Turn down freelance work? Isn't that crazy talk? No! Here's how to turn down freelance work, without offending anyone and without burning any bridges.
It happens to the best of us - a massive problem derails one of your projects. The only questions that matters is, what do you DO about it?