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Christopher Hawkins

Non-Technical Workers Managing Technical Projects: 3 Keys

Working with small businesses, I often find that the person designated to be my point of contact on a given project is made responsible internally for the success or failure of the project, but has no technical knowledge whatsoever.  I am accustomed to mitigating this kind of situation by translating…

Eric Sink Says “Don’t Fake the Plural” – But I’m Not So Sure

In his latest Business of Software column, Eric Sink focuses on what he calls Micro-ISVs – software companies comprised of one person. In the article, he urges one-person companies to not use the term “we” self-referentially in their marketing materials; rather, small companies should own up to the fact that…

Necessary Rudeness and the Effective Use of Your Time

Pop quiz, hotshot – you have a task of known importance in hand. You have an interruption (phone call, eMail, fax, someone hovering in your doorway) ofunknown importance coming in. What do you do? If you’re truly interested in being effective, you turn off your ringer, close your office door, and…