Books

Even in a digital world, I’ve found that authorship of books remains an effective and powerful way to share ideas, teach the next generation of client-services founders and leaders, and spark conversations that lead to positive change in the industry.

Conquering Client Conflict

Conquering Client Conflict

How to handle difficult clients, get more respect, and make more money

Developing Software Requirements

Developing Software Requirements

A Step-By-Step Guide To Eliminating The Confusion Between Consultant And Client

How to Get Repeat Business

How to Get Repeat Business

Book more work, generate more revenue, and keep more profit by selling more projects to existing clients.